According to a survey by the American Staffing Association, over 50% of adults stated that the number one deal-breaker that would encourage them to decline a job offer would be inappropriate interview questions. Other reasons include unrealistic workload/skills expectations, misrepresentation of job duties and aggressive hiring manager or recruiter behavior. These opinions differ based on gender, with women being more likely to decline an offer from an offending organization.

Human interaction is important to job seekers; three out of ten candidates stated they would not accept a job offer if the there was a lack of face-to-face contact during the interview and selection process.

In today’s labor market, companies cannot afford to make mistakes that would discourage candidates from accepting a job offer or potentially applying for a different position in the future.

Some of the ways to avoid roadblocks in the hiring/onboarding process include:

  • Follow standard interview guides that have been created & reviewed by Talent Acquisition / Human Resources
  • Be transparent in the job description about the job duties
  • Have realistic expectations about the job and skill requirements
  • Offer a competitive salary and benefits
  • Understand the rules of pre/post interview etiquette when it comes to following up with the prospect
  • Respond to candidates about current vacancies in a timely manner
  • Ensure that there is face-to-face contact during the interview process (even if it’s virtual!)